As per our promise, you will receive your packages in just 4 HOURS if you have placed an order within your nearest shop defined by NJOY MART.

You will receive an order ID number after place an order. You can easily track it by providing Order ID & E-mail ID in the TRACK MY ORDER tab mentioned on top of the page

Yes, Customer has to create an account to place an order. One will not be able to place an order without having account.

It is as simple as you buy offline. Open Your NJOY MART account. Select any product that you want to buy.

Add to cart > checkout > full fill details > place order

If you are facing any kind of quarries feel free to ask us. We are available on call or via email ([email protected]). You can also chat with us on WhatsApp. Kindly visit CONTACT.

We endeavour to process your refunds within 7 business days from the date the returned product clears the Q.C at the Warehouse (For more you can go through our policy page

We offer easy self-service return process. To return/exchange your order, please follow these steps.

Login to your account

Go to My Orders

Click on Return

Select the Items that you want to return

You will get a refund once your order is picked up & checked for quality subject to applicable exceptions

When will my return get picked up?

We send the return pick-up request to our Logistic partners as soon as we receive the return request from you. Our Logistic partner pick-up the Product/s within 3 days of receiving the request

We send the return pick-up request to our Logistic partners as soon as we receive the return request from you. Our Logistic partner pick-up the Product/s within 3 days of receiving the request

You can use any payment mode like COD, UPI Transactions, Debit Cards, or Credit cards. EMI Option is also available in the payment mode of Razorpay

You can place the delivery Pin code in the pin code section & there will be a notification for the Estimated Delivery time

Yes, delivery fees will be refunded in case if was applied! You’ll be refunded the actual Product Price

You’ll receive it in your bank account. A refund link will be sent to the registered number via SMS and email.